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Hi, HelpSpot Academy visitor! Have you spotted and solved a customer support problem at your company? Do you have ways that make your business or your customers’ businesses run more efficiently? Learned anything you thi…

About the Discussions category (1)
Newbie Introduction (1)
Anyone had any luck using Kettle (by Pentaho) to make api calls? (4)
Mail body not stored in request (3)
Corrupted files? (2)
Customer Login to Customer Portal (2)
Windows 2016 - 4.7.1 intallation error error (4)
iOS banner notifications (3)
Office 365 mail integration? (4)
Agents being set to "Available" and "Not Available" (2)
4.6.4 PHP error? (17)
Need portal to not show closed tickets when logged in (3)
Send email attachments as links (4)
Multiple recipients not added automatically to ticket but when added to Cc they do (3)
Upgrade to 4.8.5 broke full text search (2)
Installation error (1)
HelpSpot notify on unassigned request (1)
Which is best version for PHP 7.0 and MySQL 5.5 (4)
Email integration failure with Office365 (3)
Installer.php 500 Server Error (2)
Automatically delete attachments (2)
Trial version of the software is looping emails (2)
Missing string from portal language file (2)
WYSIWYG Editor not loading (7)
Email Error: smtp.gmail.com connection not established (3)
OnPremise instalation and loading from Thermostat.io (4)
Is HelpSpot Vulnerable To Mailsploit XSS / Code Injection? (2)
Automatically move incoming mail from one mailbox to another (5)
LiveLookup - how to debug? Any error logs anywhere? (3)