Feature Ideas

About the Feature Ideas category (1)

Easy-Insert Placeholders in Ticket Note (1)

Search in and Input Text from Knowledge Base within a Ticket (2)

Feature Request: @ Mentions (3)

Feature Request: Search Terms in the URL to enable use of Custom Search Engines (3)

LiveLook Up Source tied to Category (1)

WeChat integration (4)

Assett Management (2)

Time tracking in IOS app (3)

Custom Field Drill Down List (1)

Collapse/Expand grouped requests (2)

More Customization for the Inbox (7)

Request Updated and "{user} is updating reuest" should notify you when a new update was saved while you are looking at a request (1)

Trigger Reminder Creation based on Custom Field's Date (3)

Sort by Last Public Update (2)

Drafts for knowledge pages (2)

Color tagging as a Filter/Trigger option (2)

Portal Category language different from Workspace (2)

Reponses accessible by Triggers (1)

Custom Field: pre-Filled Text (4)

Response Macro/Templates - Admin Access (3)

Cloning Custom Fields (1)

Two issues I was hoping version 4 would resolve. Feature Request (3)

Error Log Triggers (2)

Apps for Outlook - Idea? (2)

Feature Request/Idea (or script request): Option to have reporting tags auto re-order [weekly?] by most used (1)

iOS app: Allow swipey navigation! (2)

Reporting Tags - Tag Colour and Box Size (5)

Duplicate "RE" in reply subject lines (2)

Within Responces > Request Actions > Custom Fields, Add Support for Reletive Date (3)

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