|
About the Feature Ideas category
|
1
|
January 13, 2015
|
|
Notifications per category
|
1
|
September 13, 2018
|
|
Email command to close request
|
2
|
June 15, 2018
|
|
Response Management
|
2
|
February 20, 2018
|
|
Filter/Report by 1st level category
|
1
|
January 22, 2018
|
|
Group by criteria
|
1
|
January 22, 2018
|
|
Add reporting tags en masse to tickets
|
1
|
January 22, 2018
|
|
Add "Subscriptions" filter and have it behave like "My Queue"
|
1
|
January 4, 2018
|
|
Group of Custom Fields
|
6
|
November 27, 2017
|
|
Live LookUp single record with details
|
3
|
August 31, 2017
|
|
Easy-Insert Placeholders in Ticket Note
|
1
|
July 20, 2017
|
|
Search in and Input Text from Knowledge Base within a Ticket
|
2
|
July 20, 2017
|
|
Feature Request: @ Mentions
|
3
|
July 18, 2017
|
|
Feature Request: Search Terms in the URL to enable use of Custom Search Engines
|
3
|
July 18, 2017
|
|
LiveLook Up Source tied to Category
|
1
|
July 12, 2017
|
|
WeChat integration
|
4
|
June 17, 2017
|
|
Assett Management
|
2
|
June 2, 2017
|
|
Time tracking in IOS app
|
3
|
May 17, 2017
|
|
Custom Field Drill Down List
|
1
|
April 3, 2017
|
|
Collapse/Expand grouped requests
|
2
|
February 23, 2017
|
|
More Customization for the Inbox
|
7
|
June 2, 2016
|
|
Request Updated and "{user} is updating reuest" should notify you when a new update was saved while you are looking at a request
|
1
|
June 2, 2016
|
|
Trigger Reminder Creation based on Custom Field's Date
|
3
|
April 4, 2016
|
|
Sort by Last Public Update
|
2
|
March 30, 2016
|
|
Drafts for knowledge pages
|
2
|
March 26, 2016
|
|
Color tagging as a Filter/Trigger option
|
2
|
March 23, 2016
|
|
Portal Category language different from Workspace
|
2
|
March 23, 2016
|
|
Reponses accessible by Triggers
|
1
|
March 14, 2016
|
|
Custom Field: pre-Filled Text
|
4
|
March 14, 2016
|
|
Response Macro/Templates - Admin Access
|
3
|
March 14, 2016
|
