|
About the Feature Ideas category
|
|
0
|
1203
|
January 13, 2015
|
|
Calendar/Feed on Portal
|
|
0
|
57
|
February 4, 2021
|
|
Sort by Last Public Update
|
|
2
|
1242
|
October 27, 2020
|
|
Reporting tags - 2nd & 3th layer tags
|
|
0
|
250
|
September 9, 2020
|
|
Feature Request - Assign Two Staff to One Ticket
|
|
3
|
293
|
July 27, 2020
|
|
Feature Request - Two Factor Authentication
|
|
4
|
297
|
July 1, 2020
|
|
Feature Request - Sub-tickets or Child Tickets
|
|
2
|
293
|
June 30, 2020
|
|
Private knowledge books
|
|
0
|
148
|
January 29, 2020
|
|
Notifications per category
|
|
0
|
381
|
September 13, 2018
|
|
Email command to close request
|
|
1
|
537
|
June 15, 2018
|
|
Response Management
|
|
1
|
652
|
February 20, 2018
|
|
Filter/Report by 1st level category
|
|
0
|
581
|
January 22, 2018
|
|
Group by criteria
|
|
0
|
675
|
January 22, 2018
|
|
Add reporting tags en masse to tickets
|
|
0
|
599
|
January 22, 2018
|
|
Add "Subscriptions" filter and have it behave like "My Queue"
|
|
0
|
723
|
January 4, 2018
|
|
Group of Custom Fields
|
|
5
|
915
|
November 27, 2017
|
|
Live LookUp single record with details
|
|
2
|
747
|
August 31, 2017
|
|
Easy-Insert Placeholders in Ticket Note
|
|
0
|
742
|
July 20, 2017
|
|
Search in and Input Text from Knowledge Base within a Ticket
|
|
1
|
893
|
July 20, 2017
|
|
Feature Request: @ Mentions
|
|
2
|
695
|
July 18, 2017
|
|
Feature Request: Search Terms in the URL to enable use of Custom Search Engines
|
|
2
|
812
|
July 18, 2017
|
|
LiveLook Up Source tied to Category
|
|
0
|
683
|
July 12, 2017
|
|
WeChat integration
|
|
3
|
1057
|
June 17, 2017
|
|
Assett Management
|
|
1
|
871
|
June 2, 2017
|
|
Time tracking in IOS app
|
|
2
|
1273
|
May 17, 2017
|
|
Custom Field Drill Down List
|
|
0
|
827
|
April 3, 2017
|
|
Collapse/Expand grouped requests
|
|
1
|
944
|
February 23, 2017
|
|
More Customization for the Inbox
|
|
6
|
2027
|
June 2, 2016
|
|
Request Updated and "{user} is updating reuest" should notify you when a new update was saved while you are looking at a request
|
|
0
|
1380
|
June 2, 2016
|
|
Trigger Reminder Creation based on Custom Field's Date
|
|
2
|
1494
|
April 4, 2016
|
