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About the Feature Ideas category
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0
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1284
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January 13, 2015
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Feature Request - Two Factor Authentication
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6
|
479
|
August 5, 2021
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Adding 1TimeApp to Helspot
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0
|
83
|
July 30, 2021
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Calendar/Feed on Portal
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0
|
309
|
February 4, 2021
|
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Sort by Last Public Update
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2
|
1338
|
October 27, 2020
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Reporting tags - 2nd & 3th layer tags
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0
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387
|
September 9, 2020
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Feature Request - Assign Two Staff to One Ticket
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3
|
384
|
July 27, 2020
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Feature Request - Sub-tickets or Child Tickets
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2
|
383
|
June 30, 2020
|
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Private knowledge books
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0
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207
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January 29, 2020
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Notifications per category
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0
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438
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September 13, 2018
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Email command to close request
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1
|
618
|
June 15, 2018
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Response Management
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|
1
|
721
|
February 20, 2018
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Filter/Report by 1st level category
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|
0
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647
|
January 22, 2018
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Group by criteria
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0
|
728
|
January 22, 2018
|
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Add reporting tags en masse to tickets
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0
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672
|
January 22, 2018
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Add "Subscriptions" filter and have it behave like "My Queue"
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0
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797
|
January 4, 2018
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Group of Custom Fields
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5
|
989
|
November 27, 2017
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Live LookUp single record with details
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2
|
827
|
August 31, 2017
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Easy-Insert Placeholders in Ticket Note
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0
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813
|
July 20, 2017
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Search in and Input Text from Knowledge Base within a Ticket
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|
1
|
967
|
July 20, 2017
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Feature Request: @ Mentions
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|
2
|
748
|
July 18, 2017
|
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Feature Request: Search Terms in the URL to enable use of Custom Search Engines
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|
2
|
910
|
July 18, 2017
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LiveLook Up Source tied to Category
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0
|
743
|
July 12, 2017
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WeChat integration
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3
|
1126
|
June 17, 2017
|
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Assett Management
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|
1
|
947
|
June 2, 2017
|
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Time tracking in IOS app
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|
2
|
1341
|
May 17, 2017
|
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Custom Field Drill Down List
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|
0
|
891
|
April 3, 2017
|
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Collapse/Expand grouped requests
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|
1
|
996
|
February 23, 2017
|
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More Customization for the Inbox
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|
6
|
2123
|
June 2, 2016
|
|
Request Updated and "{user} is updating reuest" should notify you when a new update was saved while you are looking at a request
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0
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1477
|
June 2, 2016
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