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How To


Topic Replies Activity
About the How To category 2 January 20, 2015
Change Mailbox when emailing to a new address on same ticket 3 February 21, 2020
Launching your helpdesk to the public 1 February 21, 2020
How to add Office 365 Shared Mailbox without a password 6 February 18, 2020
Moving server 6 February 16, 2020
cPanel installation 3 October 28, 2018
Request How To Response 2 February 5, 2020
Removing a tech 3 February 1, 2020
Append an external ticket number to the subject line of a case 3 January 30, 2020
E-mail reply does not update ticket or send notifications to user 3 January 15, 2020
iPhone App Login 1 January 3, 2020
Ticket not created by email 2 December 13, 2019
Attaching multiple images to Responses in HelpSpot 1 December 4, 2019
Creating multiple tickets from excel/csv file 2 November 22, 2019
Mobile app question 1 November 14, 2019
Chown: invalid user: ‘apache:apache’ upon install 1 November 14, 2019
Disallow re-opening a case after X days 3 November 6, 2019
Request push to Sharpspring 2 November 5, 2019
Tracking deletions 2 October 15, 2019
PHP Fatal error: The file /var/www/html/bootstrap/helpspot.php cannot be run by the ionCube Loader. Please ask the script provider to supply an encoded file th at can run on your version of PHP, 5.4. in Unknown on line 0 2 October 7, 2019
Detect Updated Tickets from Zapier 2 September 5, 2019
Portal Request Form Format Question 3 July 26, 2019
Install issue using the install.sh bash 2 May 23, 2019
Tasks.php no error and no messages 3 May 15, 2019
Portal THEME - DROP DOWN 2 May 9, 2019
Run HelpSpot as subdomain not sub directory 12 May 7, 2019
Editing Admin Template on Hosted Version 2 April 18, 2019
Image with a link for responce 1 March 27, 2019
Dashboard/Report Question 2 February 25, 2019
Best way to split a request? 2 February 8, 2019