HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

2.0 beta: Filter columns


It’s great to see new columns like ‘Last Public Note’.

I wonder if there should also be a ‘Last Private Note’ and more generic ‘Last Note’ and ‘Last Note Type’.

I guess we shouldn’t forget External Notes too. :slight_smile:


Good point John. There’s actually a few issues still with getting latest note to work on all DB’s so I wanted to go slow with this new type of column. Other variations could appear in the future.