HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

4.6.9 Enhacement Questions


I just upgraded to 4.6.9, however I’m not seeing much of a change/difference when it comes to these enhancements:

“Responses search now displays folders in order to make identifying the appropriate response easier.”

“Date / Time columns now available for opening and closing dates in filters.” (wasn’t this always there?).

Just want to make sure I’m not missing anything .

Thank you!


Hi Jeff,
The two features you mentioned are for HelpSpot 4.6.10 not 4.6.9. You can view the full changelog here