HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

A way to update the Preview box in the plain-text editor automatically or via the keyboard


#1

Hello

My users find it inefficient to have to click “Preview” in order to update the preview box in the plain-text editor.

Is there a way to have the Preview box update automatically, for example whenever there’s a pause in typing?

Or perhaps a keyboard shortcut to update the preview text?

thanks

jim


#2

Thanks Jim. Polling back to the server to do previews while users type could cause some slowness in the browser. A keyboard shortcut is probably a better solution. Version 3 will include more robust keyboard shortcuts so I’ll put this on the list for that release.