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About the Beta category


The beta category is for discussing ideas and issues with HelpSpot beta builds.


Helpspot Beta 4.0.3

Feature Request:

  • Google Apps login Integration
  • Graph on Customer Activity Report (Now only showing list), i.e. How many tickets is open within the past 6 months (or date range)
  • Custom Ticket No. (or option to add prefixes)
  • Option to create any future (except for the 1st) tickets the customer have to login (prevent further SPAM, and only valid customer allowed to create further ticket request)

Bug Report:

  • Within the specific ticket/request > Request History, when i click on “Showing: Full History” the menu did not disappear automatically sometimes or takes a while.