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##ACCESSKEY## not giving full info?


#1

In trying to create canned responses, I’ve noticed that our placeholder ##ACCESSKEY## is only giving the request ID and not the entire key. Could this be a config issue or possibly a bug?

Example:
ID: ##REQUESTID##
Key: ##ACCESSKEY##
Link: ##REQUESTCHECKURL##&id=##ACCESSKEY##

Show up as:
ID: 16325
Key: 16325
Link: http://–url_hidden–/index.php?pg=request.check&id=16325


#2

Hi Russell,

You can get the full URL by doing: ##REQUESTCHECKURL##&id=##REQUESTID####ACCESSKEY##


#3

Oh, sorry I missread it. I believe that is a bug that’s been fixed. I’ll check on that though and make sure it is for the next release.


#4

OK I checked on this and it has been fixed for the next release.


#5

Awesome, thanks Ian!