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ActiveDirectory


#1

Hi,

Gotta agree with what folks say here, HelpSpot is great peice of kit. I am looking to integrate HelpSpot with ActiveDirectory on windows for single sign on and that sort of thing. Is this possible?

Thanks

Andy


#2

Hi Andrew,

Yes that should be possible using the blackbox login functionality. The black box function lets you override the base login to instead authenticate against whatever system you have. You can find details here:

http://www.userscape.com/helpdesk/index.php?pg=kb.page&id=8

Let us know how you make out.

Ian