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Adding a custom field


I created a custom field. These apparently do not appear without fist changing a template is that correct? I searched the knowledge base for custom field but a how to didn’t pop right out at me. We’re a new HotSpot user.


Hi Doug,

Do you mean you want to show it on the submit a request form? If so all you need to do is go back and edit it and check the box next to “Show this field on the public request form”


I was looking in the wrong place :wink: Found it.