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Adding Company line to Customer request?


We’re in a hosted trial right now, and we’re wondering if we can add a box for Company in the “Create a New Request” area - I don’t seem to see where we can add that information at this time. Is this something that can be done in the purchased version?


Hi Sara,

You can’t add it right in that box, but you can new fields to that screen (they appear in the right column) in Admin->Organize->Custom Fields