HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Adding Company line to Customer request?


#1

We’re in a hosted trial right now, and we’re wondering if we can add a box for Company in the “Create a New Request” area - I don’t seem to see where we can add that information at this time. Is this something that can be done in the purchased version?


#2

Hi Sara,

You can’t add it right in that box, but you can new fields to that screen (they appear in the right column) in Admin->Organize->Custom Fields