HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Admin->Email Mailboxes->Test Mailbox Settings does nothing


Looking at the page code it should at least do this:

$(“test_mailbox_results”).innerHTML = ajaxLoading(“Testing …”);

but it does nothing, zilch, zero

(Do I need php.ini putting somewhere deep in the helpspot installation?)


Fixed by putting php.ini in another place!


Right, see other thread on why not to do that! This is a problem with your host. They need to provide a way for a single .ini file to control your entire installation.