I moved HelpSpot from a test server to a production server. Both servers running Server 2008 R2, IIS 7, SQL Server 2008 R2. I ran a scripted install on the new machine, copied the database over, and configured the db permissions. Now, I have two problems:
I can not access admin.php. IE8 returns an “IE cannot display the page” error, and Chrome reverts to the default HS page. To eleminate any file permissions issues, I have gone so far as to set permissions on the Helpspot folder to Everyone - Full Permission.
Helpspot now looks like my installation has lost a css file. Browsers display default fonts, no graphics, etc. for HelpSpot’s default page.
Any / all recommendations are GREATLY appreciated!