I’m just starting to look through your API and was wondering, is there a way for me to get all the requests that were placed by someone via their e-mail address? I’m working on integrating helpspot with my online app and it would be really nice if I could show them all of the tickets they have submitted and their status’s when they go to the support page my program. That would save them from having to remember an access key. So I guess I’m looking for a request search method where I provide their e-mail address and it returns all the requests for that user.
I don’t think I see this function currently so I guess this is more of a feature request.