Had a look around the website and couldn’t see anything. Given that a number of HelpSpot’s clients are developers, and that there is a very good API in place, I’m sure some extra little apps have been developed that extend the functionality of HelpSpot. Isn’t there a place where these extras can be uploaded and browsed?
At the moment I’m looking for a desktop app that allows each staff user to view their queue and get alerts of new requests assigned to them. If this hasn’t already been developed then we’ll look at creating it ourselves. It would be a shame if, once developed, there wasn’t somewhere we could upload it to in order to share it with other people.