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Assett Management


#1

Hi All

Will helpspot in the future have the ability to do access management for equipment and licences? I would like to record when we purchase equipment and allocate to users, currently I use a spread sheet which is clumsy at best, but if something could be added to helspot so we have a record that we can search would be amazing. Im interesting on what other users use?

Thanks again for an amazing product.

Regards

Derek


#2

Hi Derek,
Thanks for the feedback. One way to work with asset management is to link HelpSpot up with an asset database or spreadsheet using livelookup. https://support.helpspot.com/?pg=kb.page&id=6 We have some examples in the KB of doing lookups against CSV files and SQL databases.