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(Asterisk) Using incomming CallerID to bring up customer page on Salesforce.com


#1

Hi

I have an asterisk install that we are using and can now get CID information via this program

http://www.tttelecom.nl/index.php?option=com_content&view=article&id=23&Itemid=7&lang=en

This allows us to specify a URL that we can send to a browser

I think this should allow us to integrate with the Salesforce.com website and bring up customers information where it exists

Can anyone help me with a URL that would do this? or point me to the relevant api pages?

Thanks in advance

Andrew


#2

Hi Andrew,

Are you asking how you would hook this to HelpSpot or just how you would hook asterisk to Salesforce?