i try to configure an Active Directory Authentication in Helpspot, but it does not work.
At the Moment we use the Blackbox Authentication with Active Directory. This works fine. But in Helpspot Version 3.2.5 there is a “real” Active Directory Integration possible.
This is my Configuration:
Account Suffix: @mydomain.local
Base DN: DC=mydomain,DC=local
Domain Controller: dc01.mydomain.local
Admin Username: firstname.lastname@example.org
Regrettably there is no documentation in the Admin Manual.
Has someone tried also to configure the new Active Directory Feature?