I’m working on importing all of the items for our old issue-tracking system (only around 26,000 items…), and I need a way to track what component is being supported and import those values from our existing system as well.
Obviously the best way would be to just add a user-defined field with a combo box where the component can be selected. However, after looking at how this type of field in stored in the database, I’m worried about the future integrity of the data, since the combo box items aren’t stored in their own table with a record for each item that has a permanent ID and cannot be deleted.
Using tags is a possibility, but that’s a lot of check boxes that would show up on every issue. We would be able to mark something as being in 2 different components (sort of possible with the way we track things), but I don’t know if it’s worth the mess it would make of the interface.
Does anybody have any suggestions?