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Can helpspot cope with 6 digit Job IDs?


Hi all, just a very quick message. I have been asked by my manager to find out whether helpspot is ok with dealing with 6 digit job IDs, as in the not too distant future we will be reaching that number.

I’m pretty confident that it will be okay but just wanted to make sure in advance that this is indeed the case.

Anyone out there hit 100k yet?

Thanks in advance,


Sorry for the delay. Nope, shut it down at 99,999… :slight_smile:

Just kidding, it’ll be fine.


Thought as much, thanks a lot for the response. :slight_smile: