We are currently testing the product. I had just created a couple of users as Admins, but then we are planning to switch over to the free license (which only allows three users) and need to deactivate one of them.
However, I keep getting the message “The user is the default contact in at least one category. You must reassign the default contact before this user can be made inactive”.
I went to Categories and made sure this user was not a member of any of the cateogries (we only have 3), and was not a “Default Staff Contact” anywhere. However, I still can’t make this user inactive.
Any thoughts? Not sure if there’s somewhere else I need to look?