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Can't Effectively Use Long, Single-Line Text Custom Field


When a define a single line text custom field and set the maximum length to 200, the request view seems to be trying to make the custom field column of the view wide enough to allow all 200 characters to be seen. This makes the view unreadable, so we’ve just been making those fields multi-line. Is there a work-around?


Hi Gray,

The value you set is only the viewable length. So it’s best to set it to 20-30 so it won’t pull your screen. It can still accept longer strings just that it only shows the first 20-30 characters.


OK. I was misunderstanding and thinking it was a limit on the data size. The actual visible size is not the issue, so it works for us.