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Can't login, No CSS


#1

I have a fresh installation of HelpSpot and when I try and visit index.php, all of the content (i.e. links, form fields) are there, but there is no CSS styling.

Also, I am unable to login and start customizing, admin.php redirects (which is okay, we are using a third-party host), but then I get a 404 error. Do I just need to do a fresh install?

Thanks in advance


#2

Hi Jered,

It looks like the URL’s are pointing to the wrong place. You’ll see in your source of the index page that the URL’s point to http://cnu.pmhclients.com when they should point to http://support.cnu.edu. To fix this edit the config.php file that’s in the root HelpSpot directory and change cHOST to the correct URL.

You’ll notice the problem with the redirect is that it takes you to the wrong URL. Fixing the config.php file should fix this.

Let me know how you make out.


#3

Ian,
Worked like a charm. Thank you for the amazingly fast response!


#4

No problem, let us know if there’s anything else you need!