This might be something simple but when I copy and paste the body of an email message from Outlook into the body of a new ticket in HelpSpot, it pastes the message with each space counted as 2 spaces. I know why it does this but am wondering if it is possible to get HelpSpot to ignore the formatting and just paste the text.
I don’t want to change the way Outlook displays my emails to plain text. It would be convenient if I didn’t have to go back and remove the extra spaces from HelpSpot.
Any ideas? Thanks in advance!