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Create Request with blank Public Note inserts unexpected string into Public Note field


#1

Hi

In Helpspot 2.4.7, when we use Create Request to create a new request, enter an email address and select the “Create Request” button, an unexpected text string appears in a Public Note entry for the request. The string starts with:

a:6:{s:7:“ccstaff”;s:0…

No email is sent.

Is this a known issue?

thanks

jim


#2

Thanks Jim. This is a known bug and is fixed in the next release.