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Creating Custom Reports


#1

Hello,

We’re using HelpSpot to track requests for specific software titles for inclusion in our VDI platform. We want to create a report that shows the TITLE for every ticket from our “Software Request” category. Not sure which canned report to modify to achieve this or if there is a way to create a custom report from scratch.


#2

Hi Curtis,

You won’t be able to display a list of titles from the reports UI as that’s just aggregate data. You should be able to do this from the filters.