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CRM integration


#1

Hi,

Did anyone integrate HelpSpot with any CRM software?
I am mainly interested in SugarCRM but would like to hear about anything that was tried.

Thanks.


#2

Hi Oren,

I believe some customers have integrated with Sugar, though I don’t have any sample code for that. If you give it a go and have any questions on our API please let us know.


#3

I was hoping to hear from customers that had experience with it. Is this forum open for other customers to reply?
Also do you have any documentation that will guie us how to integrate?

Thanks.


#4

Yes, this forum is open. There hasn’t been much talk of sugar here, but of course people are welcome to reply if they have something to contribute!

It depends what you need to integrate, but all the API docs are here: http://www.userscape.com/helpdesk/index.php?pg=kb.book&id=6