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Custom Field Weirdness


#1

I have added a Date & Time custom field to several request categories, but not all. The Date & Time custom field shows up in all categories, but without the field title. The title appears in the categories that it should.

What could be causing this weird behavior?


#2

Hmm, that’s a new one. What browser are you using? Does this happen in an alternate browser?


#3

It appears to be a bug in WebKit, I have tried it in Safari 3, Firefox 3, and IE 7. It only had issues in the first two.


#4

Hmm, well we use Safari 3 here as our primary browser and haven’t seen this. Would it be possible for me to login to your installation and take a look? If so please send in an email with the URL and login info and I’ll check it out.


#5

Hi Jered,

I went through every category and did not see any issues in Safari 3 or FF 2. All the date/time fields appeared correctly below their labels. Perhaps we’re seeing an issue on just your machine, can you try from another computer?

Also, if you could send a screenshot that would be helpful (send it to customer.service@userscape.com)