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Custom fields in search tab?


Is there a way to use your custom fields as a search field on the Search tab? I realize that there’s a post on this by Jeramiah Bowling on August 31 2006, but I wanted to check if things have changed from then.

Also, can I modify the search tab page at all? For example, can I change the order of the text boxes under Customer History Search?



Hi Edward,

You can’t use it in the search tab, but you can using filters as a search which gives you access to many conditions. You can find filters in Workspace->Filter Requests.