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Custom links to other internal web interfaces for HelpSpot users


#1

Hi All,

There is no way to do this without modifying HelpSpot (to my knowledge), but perhaps it could be included in an up coming release?

Basically we have a few other web interfaces that our helpdesk staff use, i.e. Email Administration, Anti-Virus, Web Proxy, Network Monitoring, etc etc… What I would like is to be able to place simple links to these from HelpSpot, only available to support staff. I’m sure others would find this simple feature useful as well no?


#2

Hi John,

Not currently, but creating some tools to integrate disparate systems into HelpSpot is definitely something we’re thinking about for a future release.