HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Custom pages?



Does anyone have an idea on how to use the custom_pages part? I have put a page in but need to know the URL to call the page.

Ideally I would like to be able to submit requests from a portal which collects different information and assigns it directly to a category. Is this the right way to do this?




I believe you would want to use a custom_template rather than a custom_page for this. This is what I did. You can then edit the custom_template (aka portal template) and hard code whatever information is required and make those fields hidden.


Yeah, Seth is right. The custom pages as links inside the staff area in the left nav below filters.

You can just add a page either as a new template (update index.tpl.php as well so it can be served) or anyplace else and then update the navigation template to link to it.