HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Customer Login to Customer Portal


#1

Does the solution hosted in your server (cloud) support the ability to create/enable a login page to access the customer portal?

NOTE: I am not referring to either the Blackbox script or the internal login mechanishm that allows the login to check history and previous tickets, i am referring to an authentication mechanism to access the customer portal itself, thus, if any internet user knows the URL cannot start creating tickets.

Thanks,
Marc.


#2

Hi Marc,
We can work with you on finding a solution for your needs. It’s going to depend a bit on your particular use case what will work best. Feel free to contact us at customer.service@userscape.com and we can discuss in detail.