Being with you and helpspot has been wonderful, at times. I have learned so much. And there is so much that I am grateful for, so much that I will cherish as I move forward.
But the time has come to say good-bye.
I know that this must come as a shock, but I can no longer tolerate the broken Zend optimizer product that you have bound your great solution to. I understand why you use it, but it’s not working. When they aren’t able to keep up with php updates, for months and months…well, I just can’t overlook the problem anymore!
I love helpspot, still, but the pain that lies beneath the happiness that we once shared, has become more than I can endure. It is more than anyone should have to. For me, and for you. We are too good to settle for something that neither of us deserve.
I hope that you are happy going forward. If you ever decide to change, to really fix what is broken, please let me know!
With the greatest sincerity,