In request.tpl.php I found this part seems to control the request.
<p><label for="fUrgent" class="datalabel"><?php echo lg_portal_req_urgent ?></label><br /> <select name="fUrgent"> <option value="0" <?php if($this->request_fUrgent == 0) echo 'selected' ?>><?php echo lg_portal_req_no ?></option> <option value="1" <?php if($this->request_fUrgent == 1) echo 'selected' ?>><?php echo lg_portal_req_yes ?></option> </select> </p>
I have tried commenting this out by the block using /* … */ and by line using //. Neither one of these removes the Is this request urgent on the portal.
I found that deleting the selection out does remove the option from the portal. Is there a more elegant or better way to remove the urgent option? Thanks.