HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Deletion of attached images


#1

I was just wondering if when a request is deleted, is any file that was associated with it automatically deleted? Or does any attached file(s) have to be manually deleted.

Does it work the same if using the database or server file system?


#2

Yes, all attachments are deleted no matter if you’re using the DB or file system.