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Download installer.php instead of executing it


I’m running in this issue trying to install HelpSpot.
I’ve followed all the steps specified in the guide but now I can’t access to the installer.php. The browser download it instead of executing it. The strange thing is that putting a phpinfo in another file it works properly. Could it be a Zend Optimizer installation problem?

I have this in my machine: PHP Version 5.2.3-1ubuntu6.4
Apache 2.0
Zend Optimizer v3.2.6

Thanks for your help!


Hi Roberto,

That’s very strange. Could you post a link to your phpinfo or email it in to us.



Hi Ian,
I think it was a problem with my browser. After cleaning the cache everything worked fine.

Thanks anyway!