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Drafts for knowledge pages


#1

I just wanted to put in a plug for a feature idea I heard from one of my agents. She had been working on editing a knowledge page and her browser closed, resulting in lost work.

It might be helpful to extend the draft functionality that exists for request notes over to the knowledge page (and maybe even the response editor).

Thanks for considering the idea, and the great software.


#2

Thanks Nathan! Now that browsers have local storage this is pretty easy to do for this use case. Noted!