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Editing Admin Template on Hosted Version

#1

I am still evaluating HelpSpot and was looking at the customization options on https://support.helpspot.com/index.php?pg=kb.page&id=403. The problem is I don’t see where or how to do that when it is hosted by HelpSpot. It is definitely possible I am missing something. Is that possible or will I need to install on my own server to do that?

Thanks

#2

Hi there. Yes, admin themes can be edited on the cloud version, you just need to work with customer support to provide you with the files and then reupload them for you. Send an email to customer.service@userscape.com and we’ll be happy to help you out.