HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Email check frequency


#1

How can I change the frequency at which email is checked?


#2

Hi Arvind,

The frequency is controlled by how often you call tasks.php in your cron/automated task. So just change how often you call tasks.php and that will be reflected with the email checking.

Ian


#3

Thanks - got it done and working.