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Email command to close request


Could I suggest the addition of another email command since you have quite a few there already.

Could there be an added command to close a case via email so the assigned person could respond to the customer and append ##Closed## tag to the end of the thread and this would command HelpSpot to respond to the customer with the email just sent and close the case.


Thanks, we’ll add this to our feature request list. Sounds useful!