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Email command to close request


#1

Could I suggest the addition of another email command since you have quite a few there already.

Could there be an added command to close a case via email so the assigned person could respond to the customer and append ##Closed## tag to the end of the thread and this would command HelpSpot to respond to the customer with the email just sent and close the case.


#2

Hi!
Thanks, we’ll add this to our feature request list. Sounds useful!