I’m trying to get email notification working for forum postings through the use of RSS feeds, as per the guide in this post: http://www.helpspot.com/helpdesk/index.php?pg=forums.posts&id=6594
I’m having problems with the rss feed URL regarding a private forum… I’m getting “RSS feeds disabled”. Using the following syntax:
Public Forum RSS Feeds Enabled: YES, however this is a private forum… any ideas?
HelpSpot version 2.6.3.