HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

EMail Template Tag


#1

Hi,
is there a way to include the original attachments responding to email (external or private)?

##FULLPUBLICHISTORY## does non include the attachments.

Many thanks!

Regards,
Mirko


#2

Hi Mirko,

Not currently, attachments are not re-attached.