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Error msg after adding "instanly reply" action to mail rule


#1

I added an “Instantly Reply” action to two of mail rules. Now when I try to edit one of these rules, I get an “operation aborted” error message. Specifically:

“Internet Explorer cannot open the Internet site https://smcctl.org/admin.php?pg=admin.rules&ruleid=7&showdeleted=0. Operation aborted.”

When I click OK on the error message box, I get “This page cannot be displayed.”

I tested the rules, and they work just fine.


#2

Hi Gina,

What version of HelpSpot do you have installed? This was a bug in older releases but is fixed in the newer releases.


#3

Do you see this in FireFox as well? If not upgrading to 2.6.3 will fix it in IE.


#4

No, I don’t see the problem in Firefox. Yay!

I’ll ask EngineHosting to upgrade our installation to 2.6.3, and I’ll use Firefox to administer HelpSpot until the upgrade.

Thanks so much,
Gina


#5

Great! Sorry for the trouble, the upgrade should patch you up.