I try to setup a helpspot installation on enginehosting.com (1) and there is a problem with the mailbox configuration under [Admin -> Mailboxes -> add a Mailbox].
What I actually try to do is accessing a mailbox in a domain hosted with google apps - free edition (2).
here are my settings:
Account Name: MyComp Support
Reply to Email Account: email@example.com
Host Name: pop.googlemail.com
Account Type: POP3
here the error-message
in helpspot after clicking on “test mailbox settings”:
Error: Connection failed to googlemail-pop.l.google.com,995: Connection timed out
testing the mailbox:
I successfully accessed the mailbox with thunderbird with the exact same settings.
thanks for your help