HelpSpot Help Desk Software | HelpSpot Blog | HelpSpot Support

Export CSV: More than 50 entries?


#1

Hi,

I’m wondering if it’s possible to export CSV for all the items in the filter? Currently, it’s only only exporting the first 50 tickets of any filter. Plus, is there a way to “Display All Tickets” instead of clicking “Display More” multiple times? I can get tedious when a filter has 300+ tickets. Thanks!


#2

Hi Ying,

You can change how many tickets are displayed (and exported) in admin-settings-system under max results to display though large numbers there may cause some performance issues depending on your server resources.


#3

Hi Ian,

Is this setting only accessible by the system administrator? I don’t see Admin link/button anywhere on my interface.