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Export Responses

#1

Hello there,

Is there a way I can export responses to excel?

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#2

Hi Jason,

There is not a way to directly export responses. You can get them from the database fairly easily in the HS_Responses table, but no direct export from the UI.

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#3

Hi Ian,

I am looking at this also. So there is no way to export the full string of a ticket? How would I get access to this HS_Responses table in your cloud version?

Thanks,
Erik

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#4

Hi Erik,
This is a very old discussion item. You can now get all responses from your instance via the API https://support.helpspot.com/index.php?pg=kb.page&id=164#private.response.listAll. If you are wanting to do some sort of batch updating let us know via customer.service@userscape.com and we’ll be happy to assist you in getting a CSV export that can allow for batch updates.
Thanks!

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