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Export Responses


Hello there,

Is there a way I can export responses to excel?


Hi Jason,

There is not a way to directly export responses. You can get them from the database fairly easily in the HS_Responses table, but no direct export from the UI.


Hi Ian,

I am looking at this also. So there is no way to export the full string of a ticket? How would I get access to this HS_Responses table in your cloud version?



Hi Erik,
This is a very old discussion item. You can now get all responses from your instance via the API If you are wanting to do some sort of batch updating let us know via and we’ll be happy to assist you in getting a CSV export that can allow for batch updates.