Hi Helpspot Support!
I’m contacting you because we have taken the decision to stop using the built-in Helpspot contact form and FAQs and we’re in the process of migrating these to a new platform.
We are in the process of recreating the contact form to be identical with the built-in HS one.
My question is, how can we make sure that all the fields of the new form get communicated into Helpspot’s fields properly? These fields are:
- First name
- Last name
- Phone number
- Custom fields
Is there an API we need to use?
Thank you in advance,