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External Search of Knowledge Books


#1

Is it possible to have another search engine (Google, Yahoo, custom) search through the Knowledge Books? We currently are looking at replacing our University Search tool and would love for it to have the ability to include results from HelpSpot.


#2

Sure, the public knowledge books in HelpSpot are available via the HelpSpot portal. The HelpSpot portal is completely open so the search engine spiders should have no problem indexing the knowledge book content. As an example, here’s a search on Google that returns one of our own knowledge book pages:

http://www.google.com/search?hl=en&safe=active&c2coff=1&q=helpspot+live+lookup&btnG=Search